All Lines Technology provides responsible, constant, and strategic management of our customers’ IT operations and day-to-day efforts.
This relationship allows the customer to focus on their core business, while their IT support partner focuses on technology.
All Lines Technology Watch was created to provide technology strategy consulting as well as IT managed services for your business. We act as your IT department, ensuring you are always protected from viruses, data loss, and hardware failure. Every minute of downtime can affect your business’ ability to generate revenue and provide customer support. We understand this, which is why we work with the most talented technicians to keep our customers running.
With outsourced managed IT services, your company can take advantage of fixed monthly IT costs for better budget planning, easy scalability to match the changing size and needs of your firm, new technology to streamline business operations, certified technicians for remote support, in-house assistance, and general help desk services.
Signature Watch is our most comprehensive solution. It provides our highest level of support to free your team’s talent for core business matters. Signature Watch can perform all the IT functions of an in-house team, including on-site hardware installation and network setup, in addition to system monitoring and management services. Through this solution, we are responsible for: 24x7x365 Pro-Active Service Monitoring Labor Parts Help Desk Remote Service Anti-Virus Patch Management On-Site Services Network Operations Center
Standard Watch offers a more basic level of coverage. If you have a less complicated IT system, or if your in-house IT staff needs some additional support, we can fill in the gaps for your company. This is a more hands-off approach to reduce personnel costs while we provide continuous IT monitoring, technical support, and routine updates. This solution delivers: 24x7x365 Pro-Active Service Monitoring Help Desk Support Labor for work performed by Remote Service Scheduled Maintenance Network Operations Center.
Block of Time coverage
Block of Time coverage is also available. These Blocks allow the customer to take advantage of All Lines Technology Managed Services on a pre-paid, as-needed basis. This solution can help support your in-house team for a one-time project, or temporarily take over your IT needs for a short period without any additional obligation.