FAQs

All Lines Technology is your trusted, woman owned Technology and Cybersecurity partner delivering cutting-edge infrastructure, cybersecurity, cloud, AI, and end user solutions.

We serve organizations of all sizes across many industries, delivering tailored technology solutions.

Our headquarters is in Cranberry Township, PA, with additional regional offices supporting customers locally and globally.

Our pricing is based on your needs. We have subscription-based models for software and services, project service models based on scope, and discounted time blocks to be as versatile as you need.

All Lines provides a full portfolio of solutions including:

• Managed IT Services (AllManage)
• Cybersecurity (All Secure)
• Cloud Services (All Cloud)
• AI & Digital Transformation
• End User Computing & Help Desk
• Data & Backup Management
• Advanced Microsoft Solutions

Yes— All Lines Technology offers a range of cybersecurity technologies and services, including comprehensive program assessments and roadmaps for large enterprises and small to medium businesses, aligned with a wide variety of frameworks such as NIST CSF, CMMC, SOC 2 readiness, HIPAA readiness, and CIS. All Lines Technology is also CMMC Registered Provider Organization (RPO) for our clients in the defense industry and SOC 2 Type II and HIPAA attested for the commercial industry.

Yes— Their All Cloud service includes cloud infrastructure, backup, storage, and application modernization across leading cloud environments.

Yes— The AllManage Help Desk provides 24x7x365 Level I & II support, including secure remote support, call management, troubleshooting, and fix deployment. We maintain SOC 2 Type II compliance.

Yes— All Lines offers traditional imaging,modern deployment (Autopilot, Intune), VDI management, mobile device management, BYOD assessments, and device logistics services.

Yes —they provide full data and backup management, continuous monitoring, and DR documentation support to ensure reliability and business continuity.

We emphasize long-term relationships, dedicated engineers with top certifications, and a commitment to delivering world-class customer service. All Lines Customer Success team is hereto ensure customers are supported in all their IT needs.

Yes —All Lines provides both remote and on-site support options through its managed services and engineering teams.

Yes —All Lines offers ProActive strategic guidance, AI strategy, and advisory services to help organizations align technology with business outcomes.

Clients typically start with an assessment, consultation, or service engagement to evaluate current infrastructure, security posture, or modernization needs. 

Yes —their Resources library includes recorded webinars, case studies, and technical articles.

Key differentiators include:

• Global delivery capabilities
• Top-tier engineering certifications
• Recognized on CRN MSP 500, Tech Elite 250, Solution Provider 500, and the Triple Crown list

We offer comprehensive services including Vulnerability Management, Security Awareness, Penetration Testing, Incident Response, CISO Advisory Services, Co-Managed SIEM, and Managed Detection & Response with an enterprise-grade Security Operations Center defending our clients 24/7/365.

Yes —we provide fast response during cyber incidentsand recovery after cyber incidents.We also align with response services provided by modern insurance carriers.

Yes —we offer proactive cybersecurity solutions to discover, prioritize, and remediate security vulnerabilities of the highest importanceincluding modern Penetration Testing as a Service (PTaaS). Wecombine AI-led solutions with human expertise to deliver a proactive approach that keeps you ahead of evolving cyber threats and empowers your business to innovate with confidence.

Yes —we are a CMMC Registered Provider Organization (RPO). We aid organizations in the defense industrial base align to CMMC and prepare for the assessment.

Yes —we monitor and remediate issues around the clockthrough our MSP and MSSP service platforms.

We are a technology provider of all leading security solutions and platforms. Our managed services and 24/7 security operations center are designed around Microsoft DefenderXDR, SentinelOne, KnowBe4, Qualys, and Co-Managed SIEM.

AI development, Copilot Studio customizations, and Azure OpenAI integrations. 

Yes —we evaluate compute, storage, networking, and cooling for AI workloads.

Yes —we support high?performance environments for large-scale AI.Can you help build generative AI platforms-Absolutely —we design and deploy end-to-end AI solutions.

Absolutely —we design and deploy end-to-end AI solutions.

Yes —high-performance storage built for generative AI workloads.

Teams, Intune, Windows 365, Defender, Microsoft Cloud, and Power Platform.

Yes —we support collaboration, communication, and Business Voice capabilities.We are able to provide user adoption and training as well.

Yes —secure, unified endpoint management.

Yes —Power BI, Power Apps, Power Automate, and Virtual Agents.

Yes — deployment and management services are available.

Yes —deployment and management services are available. 

Our 24x7x365 Help Desk provides friendly, real-time support to keep your team productive. 

PC troubleshooting, software fixes, login problems, hardware support, and remote remediation.

Yes —we have trained technicians for fast triage and advanced issue resolution. 

Yes —we can work within your workflow or provide full call management tools.

Yes —we use secure virtual deskside tools to protect your environment.

Proactive monitoring, remediation, security updates, resource optimization, and strategic guidance.

We provide 24/7 monitoring and triage across physical, virtual, and cloud environments.

Absolutely —our solutions grow with your organization.

Yes —through ProActive and engagement management services.

Imaging, Autopilot, Intune provisioning, custom builds, VDI, MDM, and BYOD readiness.

Yes — we have warehousing, logistics, and high volume deployment capabilities.

Yes —we offer full hardware lifecycle and logistics support. 

Yes —we design and manage secure, high performance VDI environments.

Absolutely —we assess and prepare infrastructure for secure device diversity.